Privacy Policy

Joe & Jane Humanitarian Foundation is a registered 501(c)(3) nonprofit organization operating in the United States, Nigeria, and Malawi. Our website is located at jjhf.org. For privacy-related inquiries, contact us at info@jjhf.org.

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, mailing address when you contact us, donate, or volunteer.
• Donation information — payment details processed securely through our payment processors. We do not store full card numbers.
• Volunteer application data — background, skills, availability, and program preferences submitted through our volunteer form.
• Newsletter subscriptions — email address when you subscribe to our impact updates.
• Communications — messages you send us via our contact form or email.

We also automatically collect certain technical data when you visit our website:

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and cookie data

We use the information we collect to:

• Process donations and send tax receipts
• Communicate about our programs, events, and impact
• Send newsletters and impact updates (only with your consent)
• Review and process volunteer applications
• Respond to your inquiries and support requests
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

When you subscribe to our newsletter, we collect your email address to send you updates about our programs, events, and impact stories. You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us at info@jjhf.org. We will process your request within 10 business days.

We do not share your email address with third parties for marketing purposes.

We do not sell, trade, or rent your personal information. We may share your information with:

• Service providers — trusted vendors who help us operate our website, process payments, and send communications (e.g., payment processors, email platforms). These parties are contractually obligated to protect your data.
• Legal requirements — when required by law, court order, or governmental authority.
• Protection of rights — to protect the rights, property, or safety of the Foundation, our beneficiaries, or others.

Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and understand how visitors interact with our content. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We use the following types of cookies:

• Essential cookies — required for the website to function properly.
• Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics).
• Preference cookies — remember your settings and preferences.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Donor records are typically retained for seven years for tax and audit purposes. Newsletter subscribers' data is retained until you unsubscribe.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal information we hold about you.
• Correction — request correction of inaccurate or incomplete data.
• Deletion — request deletion of your personal data, subject to legal retention requirements.
• Opt-out — unsubscribe from marketing communications at any time.
• Data portability — request your data in a portable format (where applicable).

To exercise any of these rights, contact us at info@jjhf.org. We will respond within 30 days.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-compliant payment processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please contact us: